Accessibility

Our aim

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. That standard covers things like colour contrast, keyboard access, text alternatives for images, and clear, consistent structure.

What we have done

• Pages use proper heading structure so screen reader users can navigate by heading.
• All functionality, including the navigation menu and enquiry forms, can be operated with a keyboard.
• Text and interface colours are chosen to meet contrast requirements.
• Text resizes without loss of content or function, and the layout adapts down to small screens.
• Form fields have visible, associated labels rather than placeholder text alone.
• Images that carry meaning have text alternatives; decorative images are marked so assistive technology skips them.
• Motion and animation respect the "reduce motion" setting in your operating system.

Known limitations

We review the site periodically, but we are a small business and some issues may remain. If you encounter a page that does not work well with your assistive technology, we would genuinely like to know — it is the fastest way for us to fix it.

Reports in alternative formats

Fire risk assessment reports are normally supplied as PDF documents. If a PDF is difficult for you to use, we can provide the findings in an alternative format, such as a structured Word document, large print, or a spoken summary over the phone. There is no charge for this.

Getting in touch about accessibility

Email contact@fireassessmentrisklondon.co.uk or call 01748220381. Please tell us the page or document involved and what went wrong. We aim to respond within five working days.

Enforcement

The Equality Act 2010 requires service providers to make reasonable adjustments. If you contact us about an accessibility problem and are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.